Chat Inbox
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Welcome to Chatinbox!
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MESSAGING
Messaging Basics
Closing (and Opening) Chats
Customer Profile
Using Labels
Custom Fields
Agent Dashboard
MANAGING and REPORTING
Admin Dashboard
Performance
Agent Performance
Chat Status Report
Agent Login
Channel Performance
Customers
Settings
ZOHO CRM INTEGRATION
Summary
Integration
Customer Profile
Starting Chats from Zoho CRM
Automate Messages
Shopify Integration
Adding Chat Button to Your Shopify Store
Customer Profile
Order Details
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Agent Performance
This report displays performance details about your agents.
You can filter the results by Channel and by Date. Default date is
Today
.
MANAGING and REPORTING - Previous
Performance
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Chat Status Report
Last modified
8mo ago
