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Instant Text Library
Facilitates fast access of text blocks (instant texts) that are common and used continuously within your chats.
To add a canned answer, go to Settings > Libraries page.
- 1.Click on new text button
Create a new instant text message
2. Give a title for the text and click Save
3. Click on title you just added and fill in the message field.
You can type Bold, italic and add emojis to enrich your instant texts.
To format; select the text and press B or I buttons.
The selected text will appear as *boldtext" and _italictext _ for italics.
4. select a color for the instant text.
Colors for instant text
5. Click Save
All users will be able to see and use this instant text in selected channels .