All the chat action is happening here.
If you used any chat application (WhatsApp, Telegram, Signal etc.) before, you will not have any difficulty using Chat Inbox message panel.
Column 1: The channel list and filters. Column 2: The list of chats. Column 3: Contents of selected chat Column 4: Customer profile and integrations
To send a message, click the chat (column 2) and start typing in the field below colum 3.
Press enter or click SEND button.
Incoming messages are automatically appears in chat list.
The blue icons in chat list (column 2) are indicate that there is a warning or information about that customer.
Unread message count
On the left side of your Chatinbox dashboard, you'll find a clear overview of all your channels and handy filters to streamline your navigation.
Simply click on the desired channel to easily access the corresponding chats displayed in the chatlist column. In the event of a bustling chatlist, which is a positive sign of customer engagement, you can rely on the filters to maintain focus.
These filters operate within the selected channel, allowing you to efficiently manage and prioritize your conversations. Take control of your customer interactions with ease and keep the conversation flowing smoothly.