Mapping Users

In this section you will map Chatinbox users with Zoho CRM users.
Mapping users is making sure that Chatinbox users accessing the right information in Zoho CRM. Also, it uses this information to create notes, attachments and tasks.
  1. 1.
    Select appropriate Zoho CRM user in selectbox.
When you finish mapping, press Save button, wait couple of seconds to confirm.